Support Services

Support Services


Why invest in a Pegasus support agreement with o-a-sys?

o-a-sys are not just a Pegasus solutions partner but also a qualified Pegasus Centre of Excellence. This accreditation is awarded to a select number of Pegasus resellers who demonstrate an exceptional level of service and support to their customers. 
 
We have extensive knowledge of Pegasus products and between the team have over 50 years experience!
 
We pride ourselves on the personal service provided to our customers and achieve an excellent satisfaction rating within out customer base. 

o-a-sys provide a comprehensive software support service which can be tailored to meet your exact requirements:
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  • Helpdesk support from fully accredited support consultants
  • Logging of support issues by phone or email
  • Unlimited* calls and emails to our helpdesk
  • Priority support for customers with a current support agreement
  • Direct access to our experienced consultants and developers
  • Remote Access Support - the ability to log on to your system for faster diagnosis of issues
Our dedicated team will ensure your support issues are dealt with as quickly as possible from a central point of contact
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